Privacy Policy

Last updated: 26 June 2026

Who we are

NeuraxAI provides AI-assisted content and automation systems for business workflows. This policy explains how we handle information collected through our website and connected business tools.

Information we collect

We may collect contact information you provide, such as your name, email address, phone number, business name, and message content. If you interact with our connected messaging workflows, we may process message content, generated captions, generated image references, approval status, and platform message identifiers needed to operate the service.

How we use information

We use information to respond to enquiries, provide requested services, generate and revise business content, send approved messages, maintain operational records, protect against misuse, and comply with applicable platform policies and legal obligations.

Sharing information

We do not sell personal information. We may share limited information with service providers and platforms required to operate our tools, including hosting providers, AI service providers, Meta/Facebook/WhatsApp APIs, and analytics or security services where used.

Data retention

We keep operational records only for as long as needed for service delivery, troubleshooting, audit, platform compliance, and legal requirements. You may request deletion of information where applicable.

Your choices

You can contact us to request access, correction, or deletion of information. You can also stop messaging workflows by contacting us or by following platform-specific controls where available.

Contact

For privacy questions, contact hello@neuraxai.co.uk.